Short term rentals can best be described as a transient stay in an apartment or house on a weekly or monthly basis with all the luxuries and amenities that a hotel can offer but not the high price tag. Smart Move specializes in this market with a focus on fully furnished all inclusive properties.
We offer a level of service few in the industry can compete with. We provide peace of mind, convenience and expert advice from over 50 years combined experience of management. We have contacts with all the necessary contractors to make sure your property/investment is maintained and ensuring that it keeps its value. We maintain a constant, unwavering emphasis on customer satisfaction, a friendly disposition, and a professional attitude in everything that we do.
When you as the property owner approach Smart Move to handle the short term management of your property, we assess your property from a variety of aspects, giving you an overall picture of the potential rental income that Smart Move could get for your property. Our next step once you have signed our Management Agreement and provided all necessary documentation is to begin extensively marketing your property to qualified tenants. That may entail certain upgrades or changes ensuring the best rental income return possible. We visit the property to take photos, note all amenities and assess the property to make sure that it complies with the requirements of the short term rental program. In the event that we need to make any changes regarding bed configuration and/or stock required, we will inform you immediately and will provide an itemized proposal of our services to bring the property to compliance.
Our clients come first and in order to ensure this, we use one of the best industry specific software packages to run our management database and accounting functions. We provide you with a monthly income and expenses Owner Statement. We pay you by direct deposit so you get your money faster, no matter where you are in the world. Your monthly disbursements/owner's checks are handled expeditiously after month end. We provide you with a complete history of all income and expenses as well as a year-end summary to assist you in simplifying your tax preparation by not having to search though a years' worth of statements.
Our office is open 5 days a week (M-F) and a 24 hour emergency line is available.
It is important to note that Smart Move is registered with the State of Florida Dept. of Business & Professional Regulations, Division of Hotels and Restaurants, and our short term rentals operate under a Hotel License. This License gives us the authority of immediate tenant eviction for non-payment of rent and misbehavior. It also ensures that we maintain higher standards of accommodation. It allows us to obtain personal information on a tenant, and a comprehensive tenant registration form is required at check-in.
Once your property is ready for the short term program we will confirm all tenant reservations and prepare the property for move-in. Tenants can pay rent with an e-check, debit from their bank account or with a credit card. This feature increases tenant satisfaction and speeds the process of collecting and submitting rent to you.
The safety and security of your property is our paramount concern and in order to ensure your property is secure we have entry and exit doors that operate with electronic coded locks. This gives us control of tenant occupation. These codes are changed after every tenant vacates. We keep a very strict control over these codes ensuring you peace of mind.
We perform periodic property inspections of all our short term rental properties which ensures constant upkeep and both preventative and proactive maintenance eliminating larger problems. Maintenance and repairs on a short term rental property include accepting and evaluating tenant repair and service requests, dispatching appropriate vendors or advising the tenant of their responsibility to correct the issue. We have established relationships with many vendors to help ensure the best pricing and honest work. Tenants can submit maintenance requests via telephone, via email or in person.